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Enrollment is closed for the current school year. Please check back soon for information on the upcoming school year.
More Information
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The health, safety, and well- being of all students are foremost in our minds as we continue to closely monitor the COVID-19 outbreak. Our thoughts go out to the people who have been affected and we appreciate the efforts of our healthcare workers and government leaders who are on the front lines working to contain the coronavirus. We are committed to serving our students and to the health, safety, and welfare of our schools. Accordingly, we have taken the necessary steps to provide direct links for details on insurance coverage about COVID-19.
Insurance ID cards
Mobile ID Cards will NOT be available until the term start date, or 3 weeks after enrolling in the plan, whichever is later. Access your ID card with the Sydney Health app. With the Sydney Health app through Anthem Student Advantage, you have instant access to: Your member ID card| The Find a Doctor tool |More information about your plan benefits| Health tips that are tailored to you| LiveHealth Online and 24/7 Nurse Line |Student support specialists (through click-to-chat or by phone) From your mobile device or tablet go to the App Store or Google Play and search for the Sydney Health app to download it today. Questions about the app, please visit www.anthem.com/ca or call Anthem Student Advantage at: 1-800-888-2108 View Flyer | View Log in Flyer
If you are unable to download the app, please register here: https://www.anthem.com/register/
* Your school has opted for a digital ID card. Your member ID card will be available on the plan start date. You’ll receive an email from Anthem Student Advantage once your ID card is ready to download. You’ll be able to email or fax it from your smartphone or computer. You can request a hard copy ID card by contacting Member Services at 1-800-888-2108.
Find a Doctor or Hospital
To find your PPO Network List of doctors, Hospitals and Urgent Care Centers click here, then enter your school, and "Find Care Here" option.
If you have a life threatening emergency, go to the Emergency Room or call 911. The Emergency Room usually sees the most urgent patients first. If it is urgent but not life threatening, you can go to an urgent care center which will usually cost you less money.
Urgent Care Centers
Below are a couple of Urgent Care Centers near campus, you should confirm they are still in network before your visit:
Memorial Care Medical Foundation
2110 N BELLFLOWER BLVD
LONG BEACH, CA 90815
(562) 346-2222
Urgent Care Plus
555 E OCEAN BLVD., 110
LONG BEACH, CA 90802
(562) 285-5050
Student Health Services
Your campus Student Health Services (SHS) is a great place to go for non-urgent medical services and prescriptions. The SHS can treat many conditions or refer you to an off campus doctor or specialist, if necessary. Contact them for more information:
Website: CSULB SHS
Phone: 562-985-4771
Center for International Education (CIE)
International Student Services (ISS) at the Center for International Education (CIE) provides support services for international degree-seeking students, ALI students, international faculty members, and visiting international scholars.
Visit the CIE webpage clicking here: CSULB CIE Webpage
Questions on benefits, medical bills or claims?
Go to Anthem of California's website or call their claims department at 1-800-888-2108.
You can print the Anthem claim form by clicking here
LiveHealth Online
See a doctor on your computer or mobile device and get answers now. Plus online visits using LiveHealth Online are already part of your Anthem Blue Cross benefits. To start using LiveHealth Online, all you need is sign up at https://www.livehealthonline.com or download the app.
Contact Us
For questions regarding Eligibility and Enrollment, call JCB at 562-263-5180 or email us at studentservices@jcbins.com.
Insurance in the US
Health Care in the United States is likely very different in your home country. In order to assist you in understanding some of the differences, and why we have different insurance, please view the video below.
Sydney Health App
Everything you need to know about your Anthem benefits — personalized and all in one place. With Sydney Health, you’ll enjoy a simpler, more connected health experience.