THE CSUN 2023-2024 STUDENT HEALTH INSURANCE PLAN ENROLLMENT SITE IS NOW OPEN FOR NTERNATIONAL STUDENTS!!
CSUN requires all inbound international students to purchase student health insurance coverage prior to registering for classes. CSUN will automatically receive confirmation of your student health insurance purchase from JCB. You are not required to submit a receipt of purchase to CSUN.
IMPORTANT INFORMATION FOR ANY REFUND REQUESTS: If you are enrolling in Spring 2023-24 insurance term prior to 01/01/2024, please consider paying via E-Check as there are additional restrictions for refund requests if a credit card is used for purchase. PLEASE READ: All refund requests must be sent to the University who will confirm non-student status with JCB and submit the refund request on behalf of the student. Refunds for E-Check enrollments must be requested within 45 days of the insurance term start date. However, refunds for Credit Card enrollments must be requested within 45 days of the insurance term start date AND within 120 days of purchase, whichever is sooner. Please note that if you use a credit card to purchase your insurance plan, refunds are NOT possible passed 120 days of the day of your purchase. This additional restriction applies to credit card purchases only. Therefore, we recommend using an E-check to purchase your insurance plan.
YOUR ANTHEM STUDENT ADVANTAGE MEDICAL ID CARDS WILL NOT BE AVAILABLE UNTIL THE INSURANCE START DATE, OR 3 WEEKS AFTER ENROLLMENT IN THE PLAN - WHICHEVER IS LATER.
For any questions about enrollment or eligibility, please call JCB at (818) 686-5131 or email studentservices@jcbins.com
Plan Information
Find a Doctor or Hospital
To find your PPO In-Network List of doctors, Hospitals and Urgent Care Centers click here Visit Anthem Student Advantage.
You can also search doctors, hospitals or urgent care centers on the Sydney Health App. From your mobile device or tablet go to the App Store or Gogle Play and search the Sydney Health App to download it today. Questions about the app, please visit https://studentca.anthem.com/welcome or call Anthem Student Advantage at 1-800-888-2108.
If you have a life-threatening emergency, go to the Emergency Room or call 911. The Emergency Room usually sees the most urgent patients first. If it is urgent but not life threatening, you can go to an urgent care center which will usually cost you less money.
Dependent Insurance
Dependent insurance is not available on the CSUN sponsored plan.
You may search online to find several insurance options or you can find a few by Clicking Here.
Purchase coverage for your dependents online at your own risk. JCB and CSUN maintain no association with or responsibility for, any Non-CSUN plans purchased and will not provide enrollment and or support associated with any Non-CSUN plans.
ID cards
BlueCard® PPO and Blue Cross Global Core programs
Take your benefits with you. With the BlueCard® PPO and Blue Cross Global Core programs.
What happens if you’re away from home and you need care right away? As an Anthem Blue Cross (Anthem) member, you have access to care across the country through the BlueCard® PPO Program. This includes 95% of doctors and 96% of hospitals in the U.S. If you’re outside the U.S., you can use the Blue Cross Global Core Program. It gives you access to preferred doctors and hospitals in nearly 190 countries and territories around the world
See FLYER for more details.
On-Campus, Student Health Services (SHS)
CSUN has health specialists at the Klotz Student Health Center who are ready to welcome you!
For more information please visit them at:
18111 Nordhoff Street
Northridge, CA 91330-8270
(818) 677-3666
LiveHealth Online
See a doctor on your computer or mobile device and get answers now. Plus online visits using LiveHealth Online are already part of your Anthem Blue Cross benefits. To start using LiveHealth Online, all you need to do is sign up at https://www.livehealthonline.com/ or download the app.
Urgent Care Centers
Below are a couple of Urgent Care Centers near campus, you should confirm they are still in network before your visit:
Anvar Medical Group
9335 Reseda Blvd. Suite 100
Northridge, CA 91324
(818) 349-9966 / www.sfvalleyurgentcare.com
Optum Care
11600 Indian Hills Rd
Mission Hills, CA 91345
(818) 383-4500 / www.optumcare.com
Contact Us
For questions regarding Eligibility and Enrollment, call JCB at 818-686-5131 or email us at studentservices@jcbins.com
Insurance in the US
Health Care in the United States is likely very different in your home country. In order to assist you in understanding some of the differences, and why we have insurance, please view the video below.
Sydney Health App
Everything you need to know about your Anthem benefits — personalized and all in one place. With Sydney Health, you’ll enjoy a simpler, more connected health experience.
Registering with Anthem.com is simple
Use Anthem.com to keep track of your Student Health plan benefits and information - all in one place. Here are the simple steps to register and log into Anthem.com:
1. Navigate to Anthem.com
2. Once on the main page, click login on the top page
3. If you already have a registered account, click login and enter your username and password. If you need to register, click register now on the bottom of the page.
4. For SHIP plans, click student ID as the option for registering
5. Enter your student ID number, name and date of birth. Please make sure to enter your name as when you registered with the school
Once registered, you will need to verify and set up security settings