×
Home Students Admins Services About Help Center

US INSURANCE HOLDERS


CSU Long Beach requires all students to have the CSULB school-sponsored student health insurance coverage. This waiver is for CSULB students who have been provided this link by their CSULB Advisor. All other students should go to www.jcbins.com to purchase insurance.


Once your waiver is approved and you have received your Waiver Confirmation Statement, you are required to purchase the Supplemental Medical Evacuation and Repatriation coverage.

Already have insurance?

Submit your current insurance to apply to waive out of the student plan.

Submit Waiver Here

Plan Information

Plan Brochure


Insurance ID Card

Your Medical ID card is available once coverage starts or after 2-3 weeks if you enroll after the coverage start date. Click on the insurance company link to view your ID Card. www.aetnastudenthealth.com
Click Here for more information on how to view/download an ID card
For immediate access to an insurance information card, that will NOT have your medical ID number, but has all of the other key insurance information. Click Here


Find a Provider/Doctor

  • When you need off campus care, you should visit a network Aetna PPO doctor/provider which will cost less. 

  • To find your PPO Network List of doctors, Hospitals and Urgent Care Centers click here. 

     

    If you have a life threatening emergency, go to the Emergency Room or call 911. The Emergency Room usually sees the most urgent patients first. If it is urgent but not life threatening, you can go to an urgent care center which will usually cost you less money.


Aetna HealthSM app

Discover a smarter, simpler way to take charge of your health plan and benefits with the Aetna HealthSM app.

Get It On Google Play

 

Download on the App Store

 


Student Health Services

Your campus Student Health Services (SHS) is a great place to go for non-urgent medical services and prescriptions. The SHS can treat many conditions or refer you to an off campus doctor or specialist, if necessary. Contact them for more information:

Website: CSULB SHS

Phone:  562-985-4771

 


Center for International Education (CIE)

International Student Services (ISS) at the Center for International Education (CIE) provides support services for international degree-seeking students, ALI students, international faculty members, and visiting international scholars.

Visit the CIE webpage clicking here: CSULB CIE Webpage


Questions on benefits, medical bills or claims?

If you have a question on benefits, medical bill or claim please go to Aetna Student Health's website at  https://www.aetnastudenthealth.com/ or call their claims department at 877.480.4161.


Teladoc

Connect with licensed doctors by mobile app, web, or phone.

Click Here for more information

Get Started:

Teladoc.com/Aetna

Call: 1-855-Teladoc (835-2362)


Contact Us

For questions regarding Eligibility and Enrollment, call Gallagher Student Health at 562-263-5180 or email us at GGB.JCB.Studentservices@ajg.com 


Insurance in the US

Health Care in the United States is likely very different in your home country. In order to assist you in understanding some of the differences, and why we have different insurance, please view the video below.

JCB Insurance Video


Mental Health Support

Mental Health Support Flyer


« Cancel,
Go Back

Login or create an account and view your dashboard and account information.



1 Choose the term you're enrolling for.


Term: Annual

Coverage Dates

08/10/2025 to 08/09/2026

Deadline

09/24/2025

Term Rates Summary

Student
$0.00
Total
$0.00
Select this term.

2 Important Enrollment Information

You must meet eligibility and attendance requirements set by your school to purchase or waive this insurance coverage. The insurance company and/or Gallagher Insurance, Risk Management and Consulting (the "Company") maintains the right to investigate student (and dependent) status and attendance records to verify that the policy eligibility requirements have been met. If and whenever the Company discovers that the policy eligibility requirements have not been met, our only obligation is to refund premium payment, minus any claims paid. By enrolling in this plan you are agreeing to your insurance carrier’s binding arbitration policies listed in the plan brochure. It is a crime to knowingly provide false, incomplete, or misleading information to an insurance company for the purposes of defrauding the company. Penalties include imprisonment, fines, and denial of insurance benefits. If your University is located in Washington State, the definition of Spouse includes Washington State Registered Domestic Partner.

*All refund requests must be sent to the University who will confirm nonstudent status with JCB, and submit the refund request on behalf of the student. The refund deadline is 45 days after the Insurance term start date. Only refunds submitted by the University before the refund deadline will be considered. Credit card refunds must be requested within 120 days of the date of purchase and before the refund deadline. No refunds will be considered after the refund deadline. All refunds will incur a $35 processing fee. *Does not apply to University of Michigan.