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The health, safety, and well-being of all students are foremost in our minds as we continue to closely monitor the COVID-19 outbreak. Our thoughts go out to the people who have been affected and we appreciate the efforts of our healthcare workers and government leaders who are on the front lines working to contain this coronavirus. We are committed to serving our students and to the health, safety, and welfare of our schools. Accordingly, we have taken the necessary steps to provide direct links for details on insurance coverage about COVID19. VIEW YOUR COVID-19 COVERAGE INFORMATION BY CLICKING THE LINK: GeoBlue https://about.geo-blue.com/crisisalert/covid19-group-members
Get your GeoBlue ID card
ID cards are electronic only! You will receive an email from GeoBlue at the start of each semester notifying you to download your ID card.
You may also set up an account at www.geobluestudents.com to access your ID card any time. It is important to have your GeoBlue ID card with you whenever you receive medical care.
Contact GeoBlue for further assistance:
Inside the U.S. call 1-800-257-4823
Outside the U.S. call +1-610-263-2847
Find a Doctor or Hospital
When you need off campus care, you should visit a PPO doctor in the Blue Cross Blue Shield network which will cost less. To find a Blue Cross Blue Shield doctor:
1. Call (844) 268-2686 or go to www.geobluestudents.com
2. Select “Find a provider.”
3. Enter your member ID or choose Blue Card PPO Basic
4. Search by name, specialty, procedure
5. Enter your ZIP code for location and press “GO.”
* If you have a life threatening emergency, go to the Emergency Room or call 911. The Emergency Room usually sees the most urgent patients first. If it is urgent but not life threatening, you can go to an urgent care center which will usually cost you less money.
Urgent Care Centers
Below are a couple Urgent Care Centers near campus, you should confirm they are still in network before your visit:
MD Stat Urgent Care
391 Howe Ave
Sacramento, CA 958251
(916) 678-5280
Concentra Urgent Care
1675 Alhambra Blvd, Ste B
Sacramento, CA 95816
(888) 997-2669
Questions on benefits, medical bills or claims?
Questions on benefits, medical bills or claims please visit www.geobluestudents.com or contact GeoBlue at: (844) 268-2686 or customerservice@geo-blue.com
Student Health and Counseling Services (SHCS)
Health services (SHCS) on campus is a convenient low-cost option for medical services and prescriptions. There is no copay or deductible at the health center. The SHCS can treat many conditions or refer you to an off campus doctor or specialist, if necessary. Contact them for more information: Student Health & Counseling Services (SHCS)
Phone: 1-916-278-6461
Fax: 1-916-278-7359
International Programs and Global Engagement (IPGE)
Customer Service for Members
Contact us for questions about your current travel medical plan or other plans from GeoBlue.
By phone Inside the U.S.: 1.844-268-2686 |Outside the U.S.: +1-610-263-2847 By email Service for Inbound (in the U.S.) plans: studentinfo@geo-blue.com Service for Study Abroad (outside the U.S.) plans: customerservice@geo-blue.com
Global Health and Safety
Our global health and safety team is available for medical assistance 24/7/365. Contact us to arrange Direct Pay or for help managing any issues related to medical care.
Outside the U.S.: +1-610-254-8771
(Collect Calls Accepted)
Inside the U.S.: 1-800-257-4823
Email globalhealth@geo-blue.com
After Hours Resources
Contact Us
For questions regarding Eligibility and Enrollment, call JCB at 916-309-2703 or email us at studentservices@jcbins.com
Dependent Insurance
Dependent Insurance is NOT available on the Student Health insurance sponsored plan.
Search online to find several insurance options or you can find a few by Clicking Here.
Purchase coverage for your dependents online at your own risk. JCB and your school maintain no association with or responsibility for, any Non-school plans purchased and will not provide enrollment and or support associated with any Non-school plans.
Insurance in the US
Health Care in the United States is likely very different than in your home country. In order to assist you in understanding some of the differences, and why we have insurance, please view the video below.