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Enrollment is closed for the current school year. Please check back soon for information on the upcoming school year.
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The health, safety, and well-being of all students are foremost in our minds as we continue to closely monitor the COVID-19 outbreak. Our thoughts go out to the people who have been affected and we appreciate the efforts of our healthcare workers and government leaders who are on the front lines working to contain this coronavirus. We are committed to serving our students and to the health, safety, and welfare of our schools. Accordingly, we have taken the necessary steps to provide direct links for details on insurance coverage about COVID19.
VIEW YOUR COVID-19 COVERAGE INFORMATION BY CLICKING THE LINK:
https://www.aetna.com/individuals-families/member-rights-resources/covid19.html
Find a Doctor or Hospital
To find your OA Elect Choice EPO Network List of doctors, Hospitals and Urgent Care Centers please click here > Find a doctor
If you have a life threatening emergency, go to the Emergency Room or call 911. The Emergency Room usually sees the most urgent patients first. If it is urgent but not life threatening, you can go to an urgent care center which will usually cost you less money.
Urgent Care Centers
Below are a few Urgent Care Centers near campus, you should confirm they are still in network before your visit
Valley Health Center East Valley
1993 McKee Road, San Jose
Phone: (888) 334-1000
Concentra Health Services, Inc.
1887 Monterey Hwy, STE 200, San Jose
Phone: (408) 944-6046
Insurance ID Card
Your Medical ID card is available once coverage starts or after 2-3 weeks if you enroll after the coverage start date. Click on the insurance company link to view your ID Card. www.aetnastudenthealth.com.
Click Here for more information on how to view/download an ID card
For immediate access to an insurance information card, that will NOT have your medical ID number, but has all of the other key insurance information. Click Here
Student Health Center
The Student Health Center provides medical care to students enrolled at SJSU. In addition to treating acute conditions, injuries, and illnesses, the Health Center provides a family planning program and maintains an in-house licensed pharmacy, a physical therapy department, a federally certified high complexity laboratory, and an x-ray department. For more information visit: Student Health Center
Phone: (408) 924-6122
International Gateways
Contact iGateways:
Phone: (408) 924-2660 or Fax: (408) 924-2669
Email: igateways@sjsu.edu
International Gateways, College of International and Extended Studies: One Washington Square, Student Union - CIES, San Jose, CA 95192-0215
For more information, please visit: International Gateways
Teladoc
Connect with licensed doctors by mobile app, web, or phone.
Click Here for more information
Get Started:
Teladoc.com/Aetna
Call: 1-855-Teladoc (835-2362)
Contact Us
For questions regarding Eligibility and Enrollment, call JCB at 408-220-9341 or email us at studentservices@jcbins.com
Mental Health Support
Insurance in the US
Health Care in the United States is likely very different than in your home country. In order to assist you in understanding some of the differences, and why we have insurance, please view the video below.