Health Insurance For San Jose State University Scholars

Plan Brochure

The health, safety, and well-being of all students are foremost in our minds as we continue to closely monitor the COVID-19 outbreak. Our thoughts go out to the people who have been affected and we appreciate the efforts of our healthcare workers and government leaders who are on the front lines working to contain this coronavirus. We are committed to serving our students and to the health, safety, and welfare of our schools. Accordingly, we have taken the necessary steps to provide direct links for details on insurance coverage about COVID19.

VIEW YOUR COVID-19 COVERAGE INFORMATION BY CLICKING THE LINK:

https://www.aetna.com/individuals-families/member-rights-resources/covid19.html

To find your OA Elect Choice EPO Network List of doctors, Hospitals and Urgent Care Centers please click Find a doctor

If you have a life threatening emergency, go to the Emergency Room or call 911. The Emergency Room usually sees the most urgent patients first. If it is urgent but not life threatening, you can go to an urgent care center which will usually cost you less money.

Below are a few Urgent Care Centers near campus, you should confirm they are still in network before your visit: 

Valley Health Center East Valley 

1993 McKee Road, San Jose 

Phone: (888) 334-1000 

Concentra Health Services, Inc.

1887 Monterey Hwy, STE 200, San Jose  Phone: (408) 944-6046

Your Medical ID card is available once coverage starts or after 2-3 weeks if you enroll after the coverage start date. Click on the insurance company link to view your ID Card. www.aetnastudenthealth.com.   

Click Here for more information on how to view/download an ID card 

For immediate access to an insurance information card, that will NOT have your medical ID number, but has all of the other key insurance information. Click Here

The Student Health Center provides medical care to students enrolled at SJSU. In addition to treating acute conditions, injuries, and illnesses, the Health Center provides a family planning program and maintains an in-house licensed pharmacy, a physical therapy department, a federally certified high complexity laboratory, and an x-ray department.

For more information visit: Student Health Center

Phone: (408) 924-6122

The Office of International Programs and Services at SJSU centralizes resources for international students and scholars. For more information, please visit: ISSS page

One Washington Square

Student Union - CIES

Tel: (408) 924-5920

Fax: (408) 924-5976

Email: international-office@sjsu.edu

Go to Aetna Student Health’s website Aetna Student Health or call their claims department at (877) 480-4161.

Connect with licensed doctors by mobile app, web, or phone.

Click Here for more information

Get Started:

Teladoc.com/Aetna

For questions regarding Eligibility and Enrollment, call JCB at 408-220-9341 or email us at studentservices@jcbins.com

Mental Health Support Flyer

Understanding healthcare in the United States can be a daunting task.  In this video, we will guide you through a general understanding of how the healthcare system works, help you understand how to use your insurance plan, where to go if you need care, and what happens after you receive care. This is a general guideline, and you should always reach out to your insurance carrier for more detailed information.

https://student.jcbins.com/storage/app/public/Insurance_101.mp4

Health Care in the United States is likely very different than in your home country.  In order to assist you in understanding some of the differences, and why we have insurance, please view the video below. 

JCB Insurance Video