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The CSULB American Language Institute enrollment site is NOW OPEN!  



Your Medical ID Cards will NOT be available until the policy start date, or 3 weeks after you purchase your insurance coverage - whichever is later.

PLEASE NOTE: Medical ID Cards are ELECTRONIC ONLY.  


 


NOTICE

If you enrolled using the CSULB address as your home address, you are required to return to your JCB student account at www.jcbins.com to update your information when you have your US address.

CSULB will automatically receive confirmation of your enrollment in the ALI Student Health insurance Plan. There is no need to submit your enrollment confirmation to CSULB

Enroll

View benefits, cost and available options and buy insurance here.

Enroll

Plan Information

Plan Brochure


Insurance ID card

Your Medical ID card is available once coverage starts or after 2-3 weeks if you enroll after the coverage start date. Click on the insurance company link to view your ID Card. www.aetnastudenthealth.com

Click Here for more information on how to view/download an ID card

For immediate access to an insurance information card, that will NOT have your medical ID number, but has all of the other key insurance information. Click Here


Find a Provider/Doctor

To find your PPO Network List of doctors, Hospitals and Urgent Care Centers click here. 

 

If you have a life threatening emergency, go to the Emergency Room or call 911. The Emergency Room usually sees the most urgent patients first. If it is urgent but not life threatening, you can go to an urgent care center which will usually cost you less money.


Aetna HealthSM app

Discover a smarter, simpler way to take charge of your health plan and benefits with the Aetna HealthSM app.

Get It On Google Play

 

Download on the App Store


Student Health Services

Your campus Student Health Services (SHS) is a great place to go for non-urgent medical services and prescriptions. The SHS can treat many conditions or refer you to an off campus doctor or specialist, if necessary. Contact them for more information:

Website: CSULB SHS

Phone:  562-985-4771


Questions on benefits, medical bills or claims?

If you have a question on benefits, medical bill or claim please go to Aetna Student Health's website at  https://www.aetnastudenthealth.com/ or call their claims department at 877.480.4161.


Teladoc

Connect with licensed doctors by mobile app, web, or phone.

Click Here for more information

Get Started:

Teladoc.com/Aetna

 

Call: 1-855-Teladoc (835-2362)

View Flyer


American Language Institute

ALI Website

 

American Language Institute 

California State University, Long Beach 

6300 State University Drive, Suite 104 

Long Beach, CA 90815 

Phone 562.985.8424 

Fax 562.985.5580 

Email: CPaCE-ALIPrograms@csulb.edu

 

Office Location: CSULB Campus, Foundation Building 104 

Office Hours: Monday-Friday, 8:00 am-5:00 pm


Contact Us

For questions regarding Eligibility and Enrollment, call Gallagher Student Health at 562-263-5180 or email us at GGB.JCB.Studentservices@ajg.com


Insurance in the US

Health Care in the United States is likely very different than in your home country.  In order to assist you in understanding some of the differences, and why we have insurance, please view the video below. 

 

JCB Insurance Video


Mental Health Support

Mental Health Support Flyer


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Complete the online enrollment form to purchase the student plan.



1 Choose the term you're enrolling for.


Term: Fall IEP

Coverage Dates

08/18/2025 to 01/15/2026

Deadline

10/02/2025

Term Rates Summary

Student
$720.00
Total
$720.00
Select this term.
Term: Fall GBP Prep

Coverage Dates

08/18/2025 to 01/15/2026

Deadline

10/02/2025

Term Rates Summary

Student
$720.00
Total
$720.00
Select this term.
Term: Fall Prep

Coverage Dates

10/27/2025 to 12/31/2025

Deadline

12/10/2025

Term Rates Summary

Student
$336.50
Total
$336.50
Select this term.

2 Important Enrollment Information

You must meet eligibility and attendance requirements set by your school to purchase or waive this insurance coverage. The insurance company and/or Gallagher Insurance, Risk Management and Consulting (the "Company") maintains the right to investigate student (and dependent) status and attendance records to verify that the policy eligibility requirements have been met. If and whenever the Company discovers that the policy eligibility requirements have not been met, our only obligation is to refund premium payment, minus any claims paid. By enrolling in this plan you are agreeing to your insurance carrier’s binding arbitration policies listed in the plan brochure. It is a crime to knowingly provide false, incomplete, or misleading information to an insurance company for the purposes of defrauding the company. Penalties include imprisonment, fines, and denial of insurance benefits. If your University is located in Washington State, the definition of Spouse includes Washington State Registered Domestic Partner.

*All refund requests must be sent to the University who will confirm nonstudent status with JCB, and submit the refund request on behalf of the student. The refund deadline is 45 days after the Insurance term start date. Only refunds submitted by the University before the refund deadline will be considered. Credit card refunds must be requested within 120 days of the date of purchase and before the refund deadline. No refunds will be considered after the refund deadline. All refunds will incur a $35 processing fee. *Does not apply to University of Michigan.

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Add New Qualifying Event



1 Choose the term you're enrolling for.

Select from the term(s) below:

1 Important Enrollment Information

You must meet eligibility and attendance requirements set by your school to purchase or waive this insurance coverage. The insurance company and/or Gallagher Insurance, Risk Management and Consulting (the "Company") maintains the right to investigate student (and dependent) status and attendance records to verify that the policy eligibility requirements have been met. If and whenever the Company discovers that the policy eligibility requirements have not been met, our only obligation is to refund premium payment, minus any claims paid. By enrolling in this plan you are agreeing to your insurance carrier’s binding arbitration policies listed in the plan brochure. It is a crime to knowingly provide false, incomplete, or misleading information to an insurance company for the purposes of defrauding the company. Penalties include imprisonment, fines, and denial of insurance benefits. If your University is located in Washington State, the definition of Spouse includes Washington State Registered Domestic Partner.

*All refund requests must be sent to the University who will confirm nonstudent status with JCB, and submit the refund request on behalf of the student. The refund deadline is 45 days after the Insurance term start date. Only refunds submitted by the University before the refund deadline will be considered. Credit card refunds must be requested within 120 days of the date of purchase and before the refund deadline. No refunds will be considered after the refund deadline. All refunds will incur a $35 processing fee. *Does not apply to University of Michigan.