Coming Soon!
Enrollment and information for OPT Session 2 will be available starting on October 3, 2025.
Please check back after the enrollment start date.
More Information
Download The Plan BrochureHave an Account?
Start here to view your dashboard and your account information.
Login/Create an AccountPlan Information
Insurance ID Card
Find a Provider/Doctor
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When you need off campus care, you should visit a network Aetna PPO doctor/provider which will cost less.
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To find your PPO Network List of doctors, Hospitals and Urgent Care Centers click here.
If you have a life threatening emergency, go to the Emergency Room or call 911. The Emergency Room usually sees the most urgent patients first. If it is urgent but not life threatening, you can go to an urgent care center which will usually cost you less money.
Aetna HealthSM app
Discover a smarter, simpler way to take charge of your health plan and benefits with the Aetna HealthSM app.
Student Health Services
Your campus Student Health Services (SHS) is a great place to go for non-urgent medical services and prescriptions. The SHS can treat many conditions or refer you to an off campus doctor or specialist, if necessary. Contact them for more information:
Website: CSULB SHS
Phone: 562-985-4771
Center for International Education (CIE)
International Student Services (ISS) at the Center for International Education (CIE) provides support services for international degree-seeking students, ALI students, international faculty members, and visiting international scholars.
Visit the CIE webpage clicking here: CSULB CIE Webpage
Questions on benefits, medical bills or claims?
If you have a question on benefits, medical bill or claim please go to Aetna Student Health's website at https://www.aetnastudenthealth.com/ or call their claims department at 877.480.4161.
Teladoc
Connect with licensed doctors by mobile app, web, or phone.
Click Here for more information
Get Started:
Teladoc.com/Aetna
Call: 1-855-Teladoc (835-2362)
Contact Us
For questions regarding Eligibility and Enrollment, call Gallagher Student Health at 562-263-5180 or email us at GGB.JCB.Studentservices@ajg.com
Insurance in the US
Health Care in the United States is likely very different in your home country. In order to assist you in understanding some of the differences, and why we have different insurance, please view the video below.