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Insurance ID Card
ID cards are electronic only! You will receive an email from GeoBlue at the start of each semester notifying you to download your ID card. You may also set up an account at www.geobluestudents.com to access your ID card any time. It is important to have your GeoBlue ID card with you whenever you receive medical care.
Contact GeoBlue for further assistance:
Inside the U.S. call 1-800-257-4823
Outside the U.S. call +1-610-263-2847
Find a Doctor or Hospital
When you need off campus care, you should visit a PPO doctor in the Blue Cross Blue Shield network which will cost less. To find a Blue Cross Blue Shield doctor:
1. Call (844) 268-2686 or go to www.geobluestudents.com
2. Select “Find a provider.”
3. Enter your member ID or choose Blue Card PPO Basic
4. Search by name, specialty, procedure
5. Enter your ZIP code for location and press “GO.”
* In case of a life-threatening emergency call 911 or go to your local hospital emergency room.
Urgent Care Centers
Below are a couple Urgent Care Centers near campus, you should confirm they are still in network before your visit:
West Sacramento Urgent Care
Multi-Specialty Group, Neurology, Urgent Care Center
2455 Jefferson Blvd
West Sacramento, CA 95691
1-916-617-2377
Sutter Medical Foundation
Multi-Specialty Clinic, Multi-Specialty Group, Urgent Care Center
2101 Stone Blvd
West Sacramento, CA 95691
1-916-920-2082
Student Health & Counseling Services (SHCS)
Health services (SHCS) on campus is a convenient low-cost option for medical services and prescriptions. There is no copay or deductible at the health center. The SHCS can treat many conditions or refer you to an off campus doctor or specialist, if necessary. Contact them for more information:
Student Health & Counseling Services (SHCS)
Phone: 1-916-278-6461
Fax: 1-916-278-7359
Questions on benefits, medical bills or claims?
Contact GeoBlue for further assistance:
Inside the U.S. call 1-800-257-4823
Outside the U.S. call +1-610-263-2847
International Programs and Global Engagement (IPGE)
Global Health & Safety
Our global health and safety team is available for medical assistance 24/7/365. Contact us to arrange Direct Pay or for help managing any issues related to medical care.
Outside the U.S.: +1-610-254-8771
(Collect Calls Accepted)
Inside the U.S.: 1-800-257-4823
Email globalhealth@geo-blue.com
24 Hour Nurse Advice Line
HornetMD (1-888-840-5169) is a web-based smartphone application that provides self-triage, health information, and targeted escalation to the next appropriate health resource on any mobile device which includes:
*Symptom checker *Audio health library *Self-care information
Immediate escalation to a an advice nurse if required. HornetMD is available 24 hours a day to enrolled students. Students have the option of calling to speak with a registered nurse who can assist with medical concerns when Student Health & Counseling Services is closed, including evenings, weekends and holidays.
For more information please visit: http://www.csus.edu/shcs/resources/nurse_advise_line.html